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StoreAgent
Customers recipe

Answer "Where Are My Points?" Tickets

Looks up a customer's points history and explains, order by order, why each one did or did not earn points.

WHAT IT DOES read only Looks, never changes anything
TIME SAVED ~15 min vs doing it by hand
REQUIRES BOTH
StoreAgentFree plugin · MCP on every plan
+
RewardsWP RewardsWP 1.6.0+ (free) · changes need Enable MCP Write Access on
Connect your store
THE PROMPT
A customer with the email [email] says their points are wrong. Look up their RewardsWP account: balance, VIP tier and last 10 points entries. Check their recent orders and explain why each one did or did not earn points. Write me a short, friendly reply I can send them, and tell me if anything needs fixing.
PASTE INTO ClaudeChatGPTCursor+ any MCP client
WHAT HAPPENS NEXT

What Happens When You Paste It

Your assistant picks the right abilities, pulls live data from your store and does the work. Here’s roughly how the conversation goes.

1
It reads first. Read abilities run straight away, so it’s working from your real catalog, not guessing.
2
It checks with you. Anything that writes to your store stops and asks before it goes ahead.
3
It’s all logged. Every ability call shows up in wp-admin, so you can see exactly what changed.
Claude · connected to your store
yourstore.com · via StoreAgent MCP
Live
A customer with the email [email] says their points are wrong…
Ava Patel has 4,867 points and is in Gold. Order #218 earned 487 points. Order #203 used a different billing email, so no member got its points. Calling:
rewardswp/get-memberdone
rewardswp/list-points-entriesdone
rewardswp/get-order-rewardsdone
Here is a 3-sentence reply that explains it. To credit order #203, add the points by hand after you check it is hers.
UNDER THE HOOD

Abilities This Recipe Calls

Make sure these are switched on in your StoreAgent MCP settings. You can turn any of them off at any time.

Get a member
read only
Shows one member's balance, VIP tier, referrals, orders and last activity.
From RewardsWP
rewardswp/get-member
List points entries
read only
Lists points earned and spent, with source, order, status and expiry. Filters by member, type, status or date.
From RewardsWP
rewardswp/list-points-entries
Explain an order's points
read only
Shows the points, referral and rewards linked to an order, and why it did or did not earn points.
From RewardsWP
rewardswp/get-order-rewards
MAKE IT YOURS

Tweak It for Your Store

Add one of these to the end of the prompt. Swap anything in [brackets] for your own details.

+ Also tell me when her points expire.
+ Write the reply in a more formal tone.
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StoreAgent

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Gumdale QLD 4154
Australia

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