Customers
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Paste a customer's email and get the full tracking story plus a ready reply.
A customer at [email protected] asked where their order is. Find their most recent order, show the full tracking history for its shipment and list the shipping update emails or texts we already sent them. Then write a short, friendly reply I can send with the latest status and expected next step.
Customers
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See which tracking emails and texts never reached customers, and who needs a manual update.
Check my shipping notifications from the last 2 weeks. List every email or SMS that failed, with the order number, recipient and shipment status. Group them by reason if you can see a pattern. Then tell me which of those customers still have a parcel in transit and need a manual update from me.
Customers
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Rebuilds a customer's last order with current stock and prices, and sends a Payplug link to pay.
My customer [customer email] wants to reorder what they bought last time. Find their most recent WooCommerce order and list its items. Check each product for current stock and price, and tell me what changed since that order. Suggest a swap for anything out of stock. Show me the new total and ask me to confirm. After I confirm, create a Payplug payment link with those items and their saved address, and give me the link and a short message to send.
Customers
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Finds paying customers who have not opened an email in 90 days, checks their order history, and tags them for a win-back email after your OK.
Find my Mail Mint contacts who are customers, are still subscribed, and have not opened any email in the last 90 days. For each one, check their WooCommerce orders and show me how much they have spent and when they last ordered. Sort the list by total spent, highest first, and tell me how many there are. Ask me to confirm before you change anything. After I confirm, create a tag called Win-back and add it to these contacts, then tell me how many were tagged so I can send them a campaign.
Customers
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Finds shoppers who asked your chat assistant to order or pay another way, and sends them a Payplug link.
Look at my StoreAgent chat conversations from the last 14 days. Find the shoppers who asked to place a bulk or custom order, to pay by link, or to order without the checkout. For each one, read the conversation and tell me what they want and their email if they gave it. Check my WooCommerce orders for a customer account with that email. Show me the list and ask me which ones to send a payment link for. For each one I confirm, create a Payplug payment link and give me the link with a short reply I can send.
Customers
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Reads the messages from your NotificationX popup and exit intent forms, groups them into themes and picks out the ones that need a reply.
Read the form entries from my NotificationX popups and exit intent popups from the last 30 days. Tell me which notification each batch came from. Group the messages into the main themes, with a count for each, like shipping questions, price objections or product requests. Quote 3 short examples that sum up each theme. List any entries that ask a direct question and need a reply. Then give me the 3 changes to my store these messages point to.
Customers
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Your top spenders and most loyal repeat buyers, plus the ones who have gone quiet.
Using my orders, show me my top 20 customers by total spend. For each one, include their email, order count, average order value and when they last ordered. Then list any customers who used to order every month but have not ordered in the last 90 days.
Customers
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Gives a small credit to every customer whose order is running late, with a note explaining why. Needs Advanced Coupons Premium.
Find orders from the last 30 days that were placed more than 7 days ago and are still Processing or On hold. For each customer, add $10 of Advanced Coupons store credit with the note 'Sorry your order is taking longer than usual'. List them for me first and wait for my OK.
Customers
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Finds the customer from their orders, checks what they already have, then adds the plan you choose.
Find the customer who uses the email [customer email] from their orders. Show me any memberships they already have, then list my membership plans. Create a [plan name] membership for them, linked to their most recent order, and wait for my OK before you create it.
Customers
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Checks real shopper chats for refund, billing and order problems, then sets the assistant to hand those chats to your team.
Read our shopper chats from the last 30 days and find the ones about refunds, billing, cancellations or problems with an order. Tell me how many of each you found and show a short example of each. Then propose escalation settings for the chat assistant: which of those topics should go straight to a human, a short line of extra guidance for anything else sensitive you saw, and the email address that should get escalated chats. Show me the settings first and wait for my OK before you save them.
Customers
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Ranks wholesale customers by lifetime spend and moves the top ones into a higher-tier role after you check the list. Needs Wholesale Prices Premium.
List my wholesale customers in the [wholesale_customer] role, sorted by lifetime spend, highest first. Show the top [15] with their name, email, lifetime spend and last order date. Tell me if the list was cut short. Suggest who should move into the [gold_wholesale] role. Wait for my OK on the names. Warn me that this replaces every role the customer holds now, so skip anyone who is also staff. Then move only the ones I confirm.
Customers
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Checks if a guest hit the quote request limit and clears it so they can try again. Needs Wholesale Quotes.
A guest says they cannot submit a quote request. Check the guest quote rate limit for the email [email] and the IP [IP address if known]. Tell me how many requests they made, the limit, how many are left and the time period. If they are blocked, wait for my OK, then reset the limit for them only and check again.
Customers
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Works out why a customer's store credit looks wrong from the full history, then fixes it with a clear note. Needs Advanced Coupons Premium.
A customer with the email [email] says their store credit balance is wrong. Find them, show their current balance and their store credit history for the last 6 months, and explain each entry in plain words. Tell me if anything looks like a mistake, like a double refund or a missing credit. If a fix is needed, show me the exact increase or decrease and the note you will add, and wait for my OK. After I approve, make the change and email the customer about it.
Customers
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Finds the customers who save the most, shows what they spend and how often they buy, and sends them a wishlist email you choose. Needs SaveTo Wishlist Pro.
Show me my top 20 wishlist customers with their number of wishlists, items saved, items purchased, conversion rate, total spent, last activity and VIP status. Point out customers who save a lot but rarely buy. Then list my email automations that are not tied to a single product, and let me pick one. Show me who will get it and wait for my OK before you send it to each customer.
Customers
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Helps a customer share their gift list by email or link, for birthdays, weddings or the holidays. Needs SaveTo Wishlist Pro.
A customer asked me to share their wishlist, ID [wishlist ID], with [email addresses]. First check my shared wishlists and tell me if this one is already shared, and with whom. Then show me the email you will send, with this message: [message]. Wait for my OK before you send any emails. After you send it, give me the share link so I can paste it in my reply.
Customers
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Finds members whose access came from an order you refunded, so nobody keeps paid access for free.
Find orders refunded in the last [number] days and skip guest orders. For each customer on those orders, list their memberships and show any membership whose order ID matches the refunded order, with the plan name, status and start date. Show me the list and wait for my OK. Deleting a membership removes the customer's access and cannot be undone, so only delete the ones I confirm.
Customers
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Looks up a customer's memberships by email and explains their status, dates and plan, so you can answer a support ticket fast.
A customer with the email [email] says they cannot access members-only content. Find their customer ID from their orders. Then list all their memberships with plan name, status, start date, end date, and any paused or cancelled date. Tell me which plan should give them access, and whether it is expired, paused, delayed or cancelled. Suggest what I should do next, but do not change anything.
Customers
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Looks up a customer's points history and explains, order by order, why each one did or did not earn points.
A customer with the email [email] says their points are wrong. Look up their RewardsWP account: balance, VIP tier and last 10 points entries. Check their recent orders and explain why each one did or did not earn points. Write me a short, friendly reply I can send them, and tell me if anything needs fixing.
Customers
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Shows a member's points history, previews the change and adds or removes points with a note you can see later.
Find the RewardsWP member with the email [email]. Show me their points balance and their last 10 points entries. I want to [add or remove] [number] points because [reason]. Do a dry run first and show me the balance before and after and any VIP tier change. Make the change only after I say yes, with my reason as the note.
Customers
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Customers who bought before you started RewardsWP are not members. This finds them, enrolls them and can give a welcome bonus.
Find every customer with a completed order who is not a RewardsWP member yet. Show me how many there are, with their email, order count and total spend. Wait for my OK, then enroll them. If I say so, give each one [200] welcome points. Then re-check VIP tiers so everyone lands in the right tier.
Customers
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Creates a wishlist for a customer with the products you pick, for gift lists or sales follow-ups. Works with the free SaveTo Wishlist Lite.
Find the customer with the email [email] from their past orders. Create a wishlist called [name] for them and add these products: [product names]. Check each product is in stock first. Show me the list before you save it, then confirm the wishlist name and items.
Customers
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Combines a customer's scattered wishlists into one, merges duplicate items and removes the empty lists. Works with the free SaveTo Wishlist Lite.
Find the customer with the email [email] from their past orders and show me every wishlist they have, with the items in each. Suggest how to combine them, for example moving items from small lists into their main list. Wait for my OK, then move the items and delete the lists that end up empty. An item that is already in the target list is merged.
Customers
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Shows thumbs up and down, chats handed to a human and the top questions, then looks at what went wrong.
Show me how customers rated my chat assistant in the last 30 days: thumbs up, thumbs down and how many chats went to a human. List the most common questions. Then open a few conversations with a thumbs down and tell me what went wrong in each. Suggest 3 fixes. Do not change anything.
