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StoreAgent
Ability from RewardsWP

Get a member

Shows one member's balance, VIP tier, referrals, orders and last activity.

rewardswp/get-member read only All RewardsWP recipes
RECIPES THAT USE THIS ABILITY 3 recipes, most copied first Browse all recipes
Customers read only

Answer "Where Are My Points?" Tickets

Looks up a customer's points history and explains, order by order, why each one did or did not earn points.
A customer with the email [email] says their points are wrong. Look up their RewardsWP account: balance, VIP tier and last 10 points entries. Check their recent orders and explain why each one did or did not earn points. Write me a short, friendly reply I can send them, and tell me if anything needs fixing.
RewardsWP ~15 min
Customers asks first

Fix a Customer's Points Balance

Shows a member's points history, previews the change and adds or removes points with a note you can see later.
Find the RewardsWP member with the email [email]. Show me their points balance and their last 10 points entries. I want to [add or remove] [number] points because [reason]. Do a dry run first and show me the balance before and after and any VIP tier change. Make the change only after I say yes, with my reason as the note.
RewardsWP ~15 min
Customers asks first

Enroll Customers Who Bought Before RewardsWP

Customers who bought before you started RewardsWP are not members. This finds them, enrolls them and can give a welcome bonus.
Find every customer with a completed order who is not a RewardsWP member yet. Show me how many there are, with their email, order count and total spend. Wait for my OK, then enroll them. If I say so, give each one [200] welcome points. Then re-check VIP tiers so everyone lands in the right tier.
WooCommerce RewardsWP ~1 hr

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