New: connect Claude, ChatGPT or Cursor to your WooCommerce store. See how →

StoreAgent
Customers recipe

Check Why a Member Cannot Access Their Content

Looks up a customer's memberships by email and explains their status, dates and plan, so you can answer a support ticket fast.

WHAT IT DOES read only Looks, never changes anything
TIME SAVED ~15 min vs doing it by hand
REQUIRES BOTH
StoreAgentFree plugin · MCP on every plan
+
Me
WooCommerce Memberships Installed and active
Connect your store
THE PROMPT
A customer with the email [email] says they cannot access members-only content. Find their customer ID from their orders. Then list all their memberships with plan name, status, start date, end date, and any paused or cancelled date. Tell me which plan should give them access, and whether it is expired, paused, delayed or cancelled. Suggest what I should do next, but do not change anything.
PASTE INTO ClaudeChatGPTCursor+ any MCP client
WHAT HAPPENS NEXT

What Happens When You Paste It

Your assistant picks the right abilities, pulls live data from your store and does the work. Here’s roughly how the conversation goes.

1
It reads first. Read abilities run straight away, so it’s working from your real catalog, not guessing.
2
It checks with you. Anything that writes to your store stops and asks before it goes ahead.
3
It’s all logged. Every ability call shows up in wp-admin, so you can see exactly what changed.
Claude · connected to your store
yourstore.com · via StoreAgent MCP
Live
A customer with the email [email] says they cannot access members-only content…
Customer 214 has 2 memberships: Silver Plan, which expired on 2026-09-12, and Gold Plan, paused since 2026-09-20. Calling:
woocommerce/orders-querydone
woocommerce-memberships/user-memberships-listdone
woocommerce-memberships/user-memberships-getdone
woocommerce-memberships/plans-getdone
The customer has no active membership. Gold Plan is paused, and that blocks access. Silver Plan ended after 12 months. Next step: reactivate the Gold membership in WooCommerce.
UNDER THE HOOD

Abilities This Recipe Calls

Make sure these are switched on in your StoreAgent MCP settings. You can turn any of them off at any time.

Find orders
read only
Finds orders by status, customer, email or date, with the items in each order.
From WooCommerce
woocommerce/orders-query
List a customer's memberships
read only
Lists the memberships of one customer, with plan, status and dates.
From WooCommerce Memberships
woocommerce-memberships/user-memberships-list
Get a membership
read only
Shows one customer membership with its plan, status, dates and order.
From WooCommerce Memberships
woocommerce-memberships/user-memberships-get
Get membership plan
read only
Shows one membership plan with its access method, length and rules.
From WooCommerce Memberships
woocommerce-memberships/plans-get
MAKE IT YOURS

Tweak It for Your Store

Add one of these to the end of the prompt. Swap anything in [brackets] for your own details.

+ If they have no membership at all, offer to grant [plan name] and wait for my OK.
+ Draft a short reply to the customer that explains their status.
RELATED RECIPES same job, or the same plugin Browse all recipes
Customers read only

Find Your VIP Customers

Your top spenders and most loyal repeat buyers, plus the ones who have gone quiet.
WooCommerce ~40 min
Customers asks first

Say Sorry With Store Credit

Gives a small credit to every customer whose order is running late, with a note explaining why.
WooCommerce Advanced Coupons ~30 min
Customers asks first

Give a Customer Membership Access by Hand

Finds the customer from their orders, checks what they already have, then adds the plan you choose.
WooCommerce WooCommerce Memberships ~10 min
StoreAgent

PO BOX 4362
Gumdale QLD 4154
Australia

Explore
Resources & Help
Product
Our Brands

© 2026 Rymera Web Co Pty Ltd. All Rights Reserved. ABN 51 604 474 213. Privacy Policy · Terms of Service · Data Processing Addendum · Affiliate Disclosure