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StoreAgent
Customers recipe

Answer a Where Is My Order Question

Paste a customer's email and get the full tracking story plus a ready reply.

WHAT IT DOES read only Looks, never changes anything
TIME SAVED ~10 min vs doing it by hand
REQUIRES BOTH
StoreAgentFree plugin · MCP on every plan
+
TrackShip TrackShip for WooCommerce 2.0.8+ installed and active
Connect your store
THE PROMPT
A customer at [email protected] asked where their order is. Find their most recent order, show the full tracking history for its shipment and list the shipping update emails or texts we already sent them. Then write a short, friendly reply I can send with the latest status and expected next step.
PASTE INTO ClaudeChatGPTCursor+ any MCP client
WHAT HAPPENS NEXT

What Happens When You Paste It

Your assistant picks the right abilities, pulls live data from your store and does the work. Here’s roughly how the conversation goes.

1
It reads first. Read abilities run straight away, so it’s working from your real catalog, not guessing.
2
It checks with you. Anything that writes to your store stops and asks before it goes ahead.
3
It’s all logged. Every ability call shows up in wp-admin, so you can see exactly what changed.
Claude · connected to your store
yourstore.com · via StoreAgent MCP
Live
A customer at [email protected] asked where their order is…
Order #4182 shipped 5 days ago with DHL Express. It cleared customs yesterday and is out for delivery today. We sent 3 updates: shipped, in transit and out for delivery. Calling:
woocommerce/orders-querydone
trackship/get-shipmentdone
trackship/list-notificationsdone
Reply ready: your parcel is out for delivery with DHL today, and here is the tracking link to follow it.
UNDER THE HOOD

Abilities This Recipe Calls

Make sure these are switched on in your StoreAgent MCP settings. You can turn any of them off at any time.

Find orders
read only
Finds orders by status, customer, email or date, with the items in each order.
From WooCommerce
woocommerce/orders-query
Get one shipment
read only
Shows one order's shipment with every tracking event from the carrier.
From TrackShip
trackship/get-shipment
List shipping notifications
read only
Lists the shipping update emails and texts sent to customers, and if each was sent or failed.
From TrackShip
trackship/list-notifications
MAKE IT YOURS

Tweak It for Your Store

Add one of these to the end of the prompt. Swap anything in [brackets] for your own details.

+ Look up order #4182 instead of an email.
+ Write the reply in Spanish.
RELATED RECIPES same job, or the same plugin Browse all recipes
Customers read only

Find Failed Shipping Notifications

See which tracking emails and texts never reached customers, and who needs a manual update.
TrackShip ~15 min
Customers asks first

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Rebuilds a customer's last order with current stock and prices, and sends a Payplug link to pay.
WooCommerce Payplug ~15 min
Customers asks first

Tag Customers Who Stopped Opening My Emails

Finds paying customers who have not opened an email in 90 days, checks their order history, and tags them for a win-back email after your OK.
Mail Mint WooCommerce ~35 min
StoreAgent

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Australia

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