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StoreAgent
Ability from TrackShip

Get one shipment

Shows one order's shipment with every tracking event from the carrier.

trackship/get-shipment read only All TrackShip recipes
RECIPES THAT USE THIS ABILITY 2 recipes, most copied first Browse all recipes
Customers read only

Answer a Where Is My Order Question

Paste a customer's email and get the full tracking story plus a ready reply.
A customer at [email protected] asked where their order is. Find their most recent order, show the full tracking history for its shipment and list the shipping update emails or texts we already sent them. Then write a short, friendly reply I can send with the latest status and expected next step.
WooCommerce TrackShip ~10 min
Orders & fulfilment read only

Find Late and Stuck Shipments

Every late or stuck parcel with the customer behind it, so you can reach out before they email you.
Find every shipment that is late or has a tracking issue. For each one, show the order number, customer name and email, carrier, days since it shipped and the last tracking event. Sort by days since shipped, oldest first. Then tell me which customers I should contact today and what to say to each.
TrackShip WooCommerce ~25 min

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