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StoreAgent
Ability from TrackShip

List shipping notifications

Lists the shipping update emails and texts sent to customers, and if each was sent or failed.

trackship/list-notifications read only All TrackShip recipes
RECIPES THAT USE THIS ABILITY 2 recipes, most copied first Browse all recipes
Customers read only

Answer a Where Is My Order Question

Paste a customer's email and get the full tracking story plus a ready reply.
A customer at [email protected] asked where their order is. Find their most recent order, show the full tracking history for its shipment and list the shipping update emails or texts we already sent them. Then write a short, friendly reply I can send with the latest status and expected next step.
WooCommerce TrackShip ~10 min
Customers read only

Find Failed Shipping Notifications

See which tracking emails and texts never reached customers, and who needs a manual update.
Check my shipping notifications from the last 2 weeks. List every email or SMS that failed, with the order number, recipient and shipment status. Group them by reason if you can see a pattern. Then tell me which of those customers still have a parcel in transit and need a manual update from me.
TrackShip ~15 min

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