Customers
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Check Why a Member Cannot Access Their Content
Looks up a customer's memberships by email and explains their status, dates and plan, so you can answer a support ticket fast.
A customer with the email [email] says they cannot access members-only content. Find their customer ID from their orders. Then list all their memberships with plan name, status, start date, end date, and any paused or cancelled date. Tell me which plan should give them access, and whether it is expired, paused, delayed or cancelled. Suggest what I should do next, but do not change anything.
WooCommerce
WooCommerce Memberships
~15 min
