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StoreAgent
Affiliates & loyalty recipe

Sort Out a Customer's Missing Points

Checks a customer's order and points history to see if points really are missing, then fixes it with a note.

WHAT IT DOES asks first Changes your store, only after you say yes
TIME SAVED ~15 min vs doing it by hand
REQUIRES BOTH
StoreAgentFree plugin · MCP on every plan
+
Advanced Coupons Installed and active
Connect your store
THE PROMPT
A customer says they did not get points for order [order number]. Look up the order and show me its status, total and items. Then find the customer, show their current points balance and their points history, and check if there is an entry for that order. Tell me in plain words if points are missing and how many they should have got. If they are missing, show me the adjustment and the note you will add, and wait for my OK before you add the points.
PASTE INTO ClaudeChatGPTCursor+ any MCP client
WHAT HAPPENS NEXT

What Happens When You Paste It

Your assistant picks the right abilities, pulls live data from your store and does the work. Here’s roughly how the conversation goes.

1
It reads first. Read abilities run straight away, so it’s working from your real catalog, not guessing.
2
It checks with you. Anything that writes to your store stops and asks before it goes ahead.
3
It’s all logged. Every ability call shows up in wp-admin, so you can see exactly what changed.
Claude · connected to your store
yourstore.com · via StoreAgent MCP
Live
A customer says they did not get points for order [order number]…
Order 10511 is completed, $84.00, 2 items. Priya Shah has 620 points. Her history shows no entry for order 10511, but her other orders earned 1 point per $1. Calling:
woocommerce/orders-querydone
advanced-coupons/get-loyalty-balancedone
advanced-coupons/get-loyalty-points-ledgerdone
advanced-coupons/adjust-loyalty-pointsdone
CONFIRM BEFORE WRITING
This will make changes in WooCommerce. Do you want me to go ahead?
Yes, applyShow me first
I added 84 points with the note: Missing points for order 10511. Priya now has 704 points, worth $7.04.
UNDER THE HOOD

Abilities This Recipe Calls

Make sure these are switched on in your StoreAgent MCP settings. You can turn any of them off at any time.

Find orders
read only
Finds orders by status, customer, email or date, with the items in each order.
From WooCommerce
woocommerce/orders-query
Get loyalty points balance
read only
Shows a customer points balance, what it is worth and when it expires.
From Advanced Coupons
advanced-coupons/get-loyalty-balance
Get loyalty points history
read only
Shows one customer points history: earned, redeemed, adjusted and expired.
From Advanced Coupons
advanced-coupons/get-loyalty-points-ledger
Adjust loyalty points
asks first
Adds or removes points for one customer, with a reason.
From Advanced Coupons
advanced-coupons/adjust-loyalty-points
MAKE IT YOURS

Tweak It for Your Store

Add one of these to the end of the prompt. Swap anything in [brackets] for your own details.

+ The customer email is [email]. Check their last 5 orders instead of one.
+ Remove [number] points instead, with the reason [reason].
RELATED RECIPES same job, or the same plugin Browse all recipes
Affiliates & loyalty read only

Loyalty Program Health Check

Tells you if your points program is working: how many points are redeemed, what it costs you and where points come from.
Advanced Coupons ~30 min
Affiliates & loyalty asks first

Save Loyalty Points Before They Expire

Finds customers about to lose their points and gives them a small bonus that keeps their account active.
Advanced Coupons ~25 min
Affiliates & loyalty asks first

Reward Your Top Loyalty Members

Ranks your most loyal customers by points earned and gives them a bonus as a thank you.
Advanced Coupons ~20 min
StoreAgent

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