Customers
asks first
Unblock a Guest Who Cannot Request a Quote
Checks if a guest hit the quote request limit and clears it so they can try again. Needs Wholesale Quotes.
A guest says they cannot submit a quote request. Check the guest quote rate limit for the email [email] and the IP [IP address if known]. Tell me how many requests they made, the limit, how many are left and the time period. If they are blocked, wait for my OK, then reset the limit for them only and check again.
Wholesale Suite
~10 min
