Affiliates & loyalty
asks first
Credit an Affiliate for a Missed Sale
Checks whether a sale already has a commission and adds the missing referral with the order as its reference.
Affiliate [name] says they sent us the customer on order [order number], but the sale was not tracked. Look up the order and show me its date, total, status and customer. Check whether a referral already exists for that order. Then show the affiliate's rate, their coupon codes, and their visits on the day of the order. Tell me in plain words whether they should be credited and how much the commission should be at their rate. Wait for my OK, then add the referral as unpaid with the order as its reference.
WooCommerce
AffiliateWP
~15 min
