StoreAgent gives you powerful tools to generate content, manage product data, and interact with customers through chat. To make sure everything runs smoothly, usage is measured in three simple categories: AI Actions, Vector Items, and Chat Messages.
This article explains what each of these categories means and how StoreAgent calculates them. By understanding this, you’ll have clarity on what counts toward your plan limits.
You’ll also see how StoreAgent keeps things simple by tracking usage in the background, so you don’t need to worry about technical details. Each limit is designed to be predictable and easy to follow.
With this guide, you’ll be able to confidently monitor your usage, avoid surprises, and get the most value out of your StoreAgent subscription. Whether you’re creating product content, storing items in AI Memory, or having AI Chat handle customer conversations, you’ll know exactly how it’s measured.
AI Actions
What it is: Actions that create or analyze content using StoreAgent Content.
Examples include: Generating a product description, creating review summaries, producing product tags, or running automations and bulk runs.
How it’s measured: Each time you perform a content generation or analysis task, it counts as one AI Action.
Vector Items
What it is: Items stored in AI Memory that StoreAgent can use for context.
Examples include: Right now, one product equals one vector item. Soon, this will expand to include other post types, such as Pages, Posts, or custom post types.
How it’s measured: Each product stored takes one Vector Item slot. If you edit a product, it doesn’t consume a new slot — instead, StoreAgent updates the product in memory. Updates are processed daily by re-uploading changed products.
Chat Messages
What it is: Conversations your customers have with StoreAgent Chat.
Examples include: Answering a customer’s product question.
How it’s measured: Only the AI’s replies are counted. Each AI response in the chat deducts one Chat Message from your usage. Customer messages don’t count toward your total.
How to Check Your Usage
You can easily check your usage at any time from your StoreAgent account.
- Go to My Account > Plan Details
- Or open the Connection tab in your StoreAgent settings in your WordPress Dashboard
Here, you’ll see a clear breakdown of your plan limits and current usage, including:
- AI Actions – number of StoreAgent Content tasks you’ve run.
- Vector Items – how many vector items you’ve stored.
- Chat Messages – the number of StoreAgent Chat interactions used.
Each resource shows how much you’ve used, your total limit, what’s remaining, and your usage percentage, so you always know where you stand.
FAQ
Do unused AI Actions or Chat Messages roll over?
No. Your usage resets at the start of each new billing cycle.
What happens if I reach my limit?
StoreAgent will pause your account until your next billing cycle begins, or you upgrade your plan to continue right away.
Can I upgrade or downgrade my plan anytime?
Yes. You can change your plan anytime directly from your account settings.
You can free up vector items in two ways:
- Delete Products: When you delete products from your store, their associated vector items will also be removed.
- Disable AI Memory: Go to the Products page in your WordPress Dashboard and toggle off AI Memory for the products you no longer want tracked. This frees up slots without deleting the products.
In both cases, there’s a 1-day delay before the slots are actually freed up. This ensures that if you delete or disable AI Memory on multiple products in the same day, the cleanup is processed in one go—helping prevent the server from being overloaded with requests.
Help and Support
We have a dedicated support team for StoreAgent, experienced with our AI-powered tools, WooCommerce, and eCommerce best practices. Whenever you need a hand, we’re here to help.
Support Team
If you’re using StoreAgent Lite, you can reach us through our WordPress.org Support Forum. Our team regularly monitors this channel and will be glad to assist.
Paid Users
If you’re a StoreAgent user, you can submit a support ticket to reach our team directly. We’re happy to assist with any questions or technical issues you may run into.
Knowledge Base
You might also find what you’re looking for in our knowledge base. It’s packed with step-by-step guides, FAQs, and troubleshooting tips to help you get the most out of StoreAgent.
We’re committed to making your experience with StoreAgent smooth and successful. Don’t hesitate to reach out—we’re always here to support you!
