Here's some of the most common questions we hear from new StoreAgent users.
StoreAgent is a suite of AI-powered tools designed to automate and optimize your WooCommerce store.
It consists of three main parts:
- StoreAgent Chat
- StoreAgent Content
- StoreAgent Insights
It's a WooCommerce plugin that works hand-in-hand with your store's content. It builds a vector knowledge database of your content and uses advanced searching techniques to find and match what your customer is asking about to deliver high-quality answers in a few seconds.
Absolutely not. StoreAgent has been deliberately crafted to be store owner friendly and easy to use.
You don't need any technical skills beyond installing a WordPress plugin and clicking a few buttons.
We decided early on to make AI simple for store owners. You don't need to know what an LLM is, what an API key is, or any of that technical stuff to use StoreAgent. It's AI that is user-friendly.
Absolutely. We have a generous free plan which lets you test all the major features of StoreAgent. Click here to sign up.
Switching plans is easy, you can do it any time via your account area. Upgrades and downgrades activate instantly and unused payment is applied to the next billing cycle.
Your limits reset on each monthly billing cycle, but if you run out early StoreAgent will let you know in the admin area of your site and on your account. You're welcome to upgrade any time and limit upgrades are activated instantly.
Yes. StoreAgent understands and responds in any language you need, even when your products are only in one language. Supports over 100 languages!
StoreAgent Chat helps you answer customer queries 24/7 by deeply understanding and integrating with your product content.
StoreAgent Content tools can help you automatically generate your product descriptions, create scroll-stopping short product descriptions, generate product tags, and even summarize reviews for your customers.
StoreAgent also delivers timely insights via the dashboard, helping you spot and understand opportunities for improving your product listings.
StoreAgent Chat is an AI chat tool that deeply integrates with your store's data so it can answer your customer's questions immediately – 24 hours a day, 7 days a week.
Other AI chat bot solutions don't integrate with WooCommerce beyond just scraping your product pages and regurgitating the content to customers.
StoreAgent is different, it deeply understand your product listings right down to the meta data.
This, along with our proprietary processing algorithms, allows us to provide substantially better AI generated answers, saving both you and your customer time.
Some stores even experience a halving of their level-1 support tickets as soon as they implement AI chat.
Yes, there is a whole suite of controls to customise the way the chat looks and works. You can apply any colour and wording changes you like so it fits in with your branding, even on the free plan.
Yes, there's a scheduled job that runs on your store to ingest any new content you create every few hours. This means your AI bot is always up to date with the latest information.
StoreAgent Chat answers customer queries directly from your catalog data. It politely declines to answer when unsure. You can also adjust the sources and tone.
Brand voice is very important, that's why we allow store owners to tweak and set brand voice for content generation tools and also for StoreAgent Chat.
This means you have control over tone and how it responds so you can align it with your brand voice and image.
Create an account, install the plugin and connect your store, then enable/disable what tools you want. It takes less than 5 minutes from start to finish.
Ingesting product data might take a little more time, but it's fully automated once you kick it off.
Typically you can go live with your AI content tools in 5 minutes and be able to take your first chat messages within 15 minutes (can take slightly longer if you have a lot of products to ingest into the AI memory).
We take security seriously with frequent code base audits, end-to-end encryption, and tight security controls. You can view our full Privacy Policy here.
Here’s how we handle your data:
Direct communication via our API
Your store communicates securely with our servers to power customer interactions.
Separation of data across AI providers
Wherever possible, we split requests across different large language models (LLMs). This prevents any single provider from having a complete picture of your data.
Privacy mode and limited retention
All data is transmitted in privacy mode. Chat history is retained for only 30 days before being deleted.
No sharing of product data
We never hand over your ingested product or store data to third parties. It’s stored in vector databases that are fully under our control.
By combining these practices, we add multiple layers of protection to keep your store and customer data safe.
StoreAgent is a SaaS tool, but it's paired with a WordPress plugin that helps it understand your store more deeply.
To get up and running, you install the StoreAgent plugin, press the connect button and it ties your site to the StoreAgent app.
Once connected, you can start using AI tools throughout your store.
StoreAgent is a SaaS tool and has monthly subscription plans.
There's a free tier so you can get started immediately and test out our tools.
When you're ready for more volume or want to unlock full AI chat features, simply upgrade your account to one of our paid plans.
Yes, we do! Earn 20% for the first 12 months of renewals for anyone you refer via your link. It's a 60-day cookie and we pay out every month in arrears. Join our affiliate program via your account dashboard.
Daman JeetCEO - FunnelKit
John TurnerPresident - SeedProd
Josh KohlbachCEO - Rymera