# Unblock a Guest Who Cannot Request a Quote

> Checks if a guest hit the quote request limit and clears it so they can try again. Needs Wholesale Quotes.

- Job: [Customers](https://storeagent.ai/mcp-recipes/job/customers/)
- What it does: Asks first: changes your store, only after you say yes
- Time saved: ~10 min vs doing it by hand
- Requires: StoreAgent (free plugin, MCP on every plan) + Wholesale Suite
- Works in: Claude, ChatGPT, Cursor and any MCP client connected to the store through StoreAgent MCP
- Web page: https://storeagent.ai/mcp-recipes/unblock-guest-quote/

## The prompt

```text
A guest says they cannot submit a quote request. Check the guest quote rate limit for the email [email] and the IP [IP address if known]. Tell me how many requests they made, the limit, how many are left and the time period. If they are blocked, wait for my OK, then reset the limit for them only and check again.
```

## What happens when you paste it

You: A guest says they cannot submit a quote request…

Assistant: jo@ridgewayhw.com made 5 quote requests in the last 1 day. The limit is 5, so 0 are left and they are blocked. Calling: `wholesale-suite/get-guest-rate-limit-status`, `wholesale-suite/reset-guest-rate-limit`.

Assistant: This will make changes in WooCommerce. Do you want me to go ahead?

Assistant: Reset the limit for jo@ridgewayhw.com. Deleted 5 records. They now have 5 requests available.

## Abilities this recipe calls

- **Get guest rate limit status** (`wholesale-suite/get-guest-rate-limit-status`, read only, from Wholesale Suite): Checks if a guest IP or email has hit the quote request limit.
- **Reset guest rate limit** (`wholesale-suite/reset-guest-rate-limit`, asks first, from Wholesale Suite): Clears the quote request limit for a guest IP or email.

## Variations

Add one of these to the end of the prompt. Swap anything in [brackets] for your own details.

- Only check the IP address.
- Check these 3 emails: [email, email, email].

## Related recipes

- [Answer a Where Is My Order Question](https://storeagent.ai/mcp-recipes/trackship-where-is-my-order.md): Paste a customer's email and get the full tracking story plus a ready reply.
- [Find Failed Shipping Notifications](https://storeagent.ai/mcp-recipes/trackship-failed-shipping-notifications.md): See which tracking emails and texts never reached customers, and who needs a manual update.
- [Reorder Link for a Regular Customer](https://storeagent.ai/mcp-recipes/payplug-repeat-order-link.md): Rebuilds a customer's last order with current stock and prices, and sends a Payplug link to pay.

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Part of the StoreAgent WooCommerce MCP Recipes directory: https://storeagent.ai/mcp-recipes/ (index for LLMs: https://storeagent.ai/mcp-recipes/llms.txt). Get StoreAgent free: https://app.storeagent.ai/sign-up/