# Loyalty Program Health Check

> Tells you if your points program is working: how many points are redeemed, what it costs you and where points come from.

- Job: [Affiliates & loyalty](https://storeagent.ai/mcp-recipes/job/affiliates/)
- What it does: Read only: looks, never changes anything
- Time saved: ~30 min vs doing it by hand
- Requires: StoreAgent (free plugin, MCP on every plan) + Advanced Coupons
- Works in: Claude, ChatGPT, Cursor and any MCP client connected to the store through StoreAgent MCP
- Web page: https://storeagent.ai/mcp-recipes/loyalty-health-check/

## The prompt

```text
Give me a health check of my loyalty program. Show total points issued, redeemed and still outstanding, the redemption rate, and how many points come from each source. Then show the last 90 days: points earned and redeemed, what the redeemed points cost me, and what the outstanding points are worth. List my earn rules and redemption settings. Tell me in plain words what is working, what looks off, and 3 changes you would test.
```

## What happens when you paste it

You: Give me a health check of my loyalty program…

Assistant: 412,000 points issued, 96,500 redeemed, a 23% redemption rate. 81% of points come from purchases. In the last 90 days 58,200 points were earned and 14,900 redeemed. Calling: `advanced-coupons/get-loyalty-program-overview`, `advanced-coupons/get-loyalty-roi-report`, `advanced-coupons/list-loyalty-earn-rules`, `advanced-coupons/get-loyalty-redemption-settings`.

Assistant: Redeemed points cost you $1,490 in 90 days. Outstanding points are worth $28,600. Reviews and signups earn nothing today. I would test 50 points per review first.

## Abilities this recipe calls

- **Get loyalty program overview** (`advanced-coupons/get-loyalty-program-overview`, read only, from Advanced Coupons): Totals points issued, redeemed and outstanding, by source, with the redemption rate.
- **Get loyalty ROI report** (`advanced-coupons/get-loyalty-roi-report`, read only, from Advanced Coupons): Shows points earned and redeemed in a period, what they cost, and outstanding value.
- **List points earn rules** (`advanced-coupons/list-loyalty-earn-rules`, read only, from Advanced Coupons): Lists the ways customers earn points, whether each is on, and the points given.
- **Get points redemption settings** (`advanced-coupons/get-loyalty-redemption-settings`, read only, from Advanced Coupons): Shows points-to-money ratio, minimum and maximum redemption and points expiry.

## Variations

Add one of these to the end of the prompt. Swap anything in [brackets] for your own details.

- Use the last [number] days for the period numbers.
- Write it as a 5 line summary for my team.

## Related recipes

- [Save Loyalty Points Before They Expire](https://storeagent.ai/mcp-recipes/save-expiring-points.md): Finds customers about to lose their points and gives them a small bonus that keeps their account active.
- [Reward Your Top Loyalty Members](https://storeagent.ai/mcp-recipes/reward-top-loyalty-members.md): Ranks your most loyal customers by points earned and gives them a bonus as a thank you.
- [Sort Out a Customer's Missing Points](https://storeagent.ai/mcp-recipes/missing-loyalty-points.md): Checks a customer's order and points history to see if points really are missing, then fixes it with a note.

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Part of the StoreAgent WooCommerce MCP Recipes directory: https://storeagent.ai/mcp-recipes/ (index for LLMs: https://storeagent.ai/mcp-recipes/llms.txt). Get StoreAgent free: https://app.storeagent.ai/sign-up/