# Are Stuck Tasks Holding Up My Orders?

> Line up overdue Booster tasks with orders sitting in Pending or On hold, so you know where to look before customers ask.

- Job: [Orders & fulfilment](https://storeagent.ai/mcp-recipes/job/orders/)
- What it does: Read only: looks, never changes anything
- Time saved: ~25 min vs doing it by hand
- Requires: StoreAgent (free plugin, MCP on every plan) + Booster for WooCommerce
- Works in: Claude, ChatGPT, Cursor and any MCP client connected to the store through StoreAgent MCP
- Web page: https://storeagent.ai/mcp-recipes/booster-stuck-orders/

## The prompt

```text
Some orders seem slow to move. Check Booster's background jobs and tell me how many are overdue or failed, and how long they have waited. Then find my orders that have been in Pending payment or On hold for more than 24 hours, oldest first, with the customer, total and date. Tell me if the two look connected, and give me a short list of what to check, starting with the oldest orders.
```

## What happens when you paste it

You: Some orders seem slow to move…

Assistant: Booster has 9 overdue jobs, 7 of them waiting between 1 and 24 hours, and 1 failed. 6 orders have sat for more than a day: 4 On hold (oldest 3 days, $186) and 2 Pending payment. Calling: `booster/background-jobs-status`, `woocommerce/orders-query`.

Assistant: The overdue jobs started about when the On hold orders piled up, so scheduled tasks look stalled. Check WP-Cron first, then contact the 2 Pending payment customers, who may have left at the payment step.

## Abilities this recipe calls

- **Check Booster background jobs** (`booster/background-jobs-status`, read only, from Booster for WooCommerce): Shows how many Booster scheduled tasks are pending, overdue, failed or recently done.
- **Find orders** (`woocommerce/orders-query`, read only, from WooCommerce): Finds orders by status, customer, email or date, with the items in each order.

## Variations

Add one of these to the end of the prompt. Swap anything in [brackets] for your own details.

- Only look at orders from the last 7 days.
- Draft a short, friendly email for the Pending payment customers. Do not send it.

## Related recipes

- [Check Which Order Alerts Are Switched On](https://storeagent.ai/mcp-recipes/pushengage-order-alert-audit.md): Lists every PushEngage push and WhatsApp alert for WooCommerce order events, shows which are off, and matches them to your real order volume.
- [Set Up Order Status Pushes for Customers](https://storeagent.ai/mcp-recipes/pushengage-turn-on-order-pushes.md): Writes friendly push messages for your WooCommerce order events and switches the campaigns on, after you approve each message.
- [What Do I Need to Make Today?](https://storeagent.ai/mcp-recipes/ppom-production-list.md): Turn every Processing order into one production list with the names, colours, dates and uploaded files customers asked for.

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Part of the StoreAgent WooCommerce MCP Recipes directory: https://storeagent.ai/mcp-recipes/ (index for LLMs: https://storeagent.ai/mcp-recipes/llms.txt). Get StoreAgent free: https://app.storeagent.ai/sign-up/